Bug 6624 – bananarepublic.com doesn't support Safari

• Status: RESOLVED
• Resolution: FIXED
• Component: New Bugs

[Geoffrey Garen]

This bug is also in Radar as <rdar://4285740>

10/4/05 11:09 AM Chris Petersen:
* SUMMARY
If a user attempts to visit any of these three sites using any Safari version (1.2 - 2.0.2), they get 
redirected to a page that states "We are sorry. But we do not support the version of the browser you are 
using. Our site works best with the following browsers.  Mac Users: NS 7 or above and Mozilla 
(including firefox) 1.0 and above."

* STEPS TO REPRODUCE
1. Run any version of Safari (1.2 - 2.0.2) and attempt to load http://www.gap.com, http://
www.oldnavy.com, or http://www.bananarepublic.com
2. Page redirect to a different site that states message:
"We are sorry. But we do not support the version of the browser you are using. Our site works best with 
the following browsers.  Mac Users: NS 7 or above and Mozilla (including firefox) 1.0 and above."

[Geoffrey Garen]

This is a third party bug.

[Jason Prell (superrcat)]

I am unable to reproduce the issue any longer. I did experience the issue a few months ago myself, but it appears that http://www.bananarepublic.com will load as expected without changing the User-Agent. 

Using version 2.0.3 (417.8)

[Joost de Valk (AlthA)]

This has been solved apparently, closing as worksforme, removing hitlist keyword.

[Geoffrey Garen]

Re-adding HitList keyword. We need to be able to track HitList bugs that have been fixed.

[David Kilzer (:ddkilzer)]

Unfortunately, the WebKit nightly builds still get the "your browser sucks" page here:

http://www.bananarepublic.com/browse/info.do?cid=8808

Their browser-sniffing code could still use some work, but I'm not sure whether it's worth pursuing.  It'd be nice if they did something like Yahoo's Graded Browser Support.

http://developer.yahoo.net/yui/articles/gbs/gbs.html

[Geoffrey Garen]

Pages like these still fail to render:
http://www.bananarepublic.com/browse/product.do?cid=5349&pid=361832
http://www.bananarepublic.com/browse/product.do?cid=7051&pid=374936

[Bryan]

(In reply to comment #6)
> Pages like these still fail to render:
> http://www.bananarepublic.com/browse/product.do?cid=5349&pid=361832
> http://www.bananarepublic.com/browse/product.do?cid=7051&pid=374936
> 

While you can sort of access the site, it still does not work correctly in Safari. Once you click on any of the clothes items it takes you to a page but it doesn't show you the item or any way to purchase it.

[Jason Levine]

This and bug #6623 are the same -- both mention all three related websites (Old Navy, Banana Republic, and Gap), all of which run the same backend that causes the various bugs.

[Geoffrey Garen]

While it's true that these sites use the same backend, we've noticed a few bugs that show up only for some and not others. We'd also like to track support for each site separately for the sake of people who aren't familiar with the underlying issues.

[Geoffrey Garen]

The original issue mentioned in this bug has been resolved, so I'm closing it. The new issues mentioned have their own bugs now.