Bug 93550 - Mountain Lion Help Center topics will not open
Summary: Mountain Lion Help Center topics will not open
Status: RESOLVED INVALID
Alias: None
Product: WebKit
Classification: Unclassified
Component: New Bugs (show other bugs)
Version: 528+ (Nightly build)
Hardware: Mac (Intel) OS X 10.8
: P1 Blocker
Assignee: Nobody
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-08-08 16:39 PDT by Ken
Modified: 2012-08-09 12:25 PDT (History)
0 users

See Also:


Attachments
Shot of the message when Help Center topic is clicked (37.72 KB, image/tiff)
2012-08-08 16:39 PDT, Ken
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Description Ken 2012-08-08 16:39:44 PDT
Created attachment 157332 [details]
Shot of the message when Help Center topic is clicked

Mac OSX 10.8 Mountain Lion   Safari 6.0  Intel iMac (late 2009)  Help Center does not function.  OSX has been re-downloaded (clean download)  The ISP has thoroughly reviewed the internet connection. I browse without problem.
1) Click 'Help' on top menu bar
2) Click Safari Help (or any Mac application Help)
3) A Safari Help index screen opens
4) click on any specific topic and a Warning Window appears (see attachment)
5) From Console:   HelpViewer[470]: : event.layerX and event.layerY are broken and deprecated in WebKit. They will be removed from the engine in the near future. (line: 0)

i downloaded the nightly build for Aug. 8/12 and the problem persists
Comment 1 Alexey Proskuryakov 2012-08-09 10:42:37 PDT
Please report this bug to Apple via <http://bugreport.apple.com> for Apple to investigate. WebKit is not a likely culprit here.
Comment 2 Ken 2012-08-09 12:25:34 PDT
I am not an Apple Developer, so I cannot use bug report.apple.com
I will call Apple Support (I have an open case on this problem). Do you have a suggestion as to where they should look in order to fix this problem?