Bug 260694 - Newly created WKWebView become black page
Summary: Newly created WKWebView become black page
Status: NEW
Alias: None
Product: WebKit
Classification: Unclassified
Component: Layout and Rendering (show other bugs)
Version: Safari 16
Hardware: Mac (Apple Silicon) Unspecified
: P1 Blocker
Assignee: Nobody
URL:
Keywords: InRadar
Depends on:
Blocks:
 
Reported: 2023-08-24 20:55 PDT by sunus
Modified: 2023-09-19 23:58 PDT (History)
5 users (show)

See Also:


Attachments
When we killed some of the top cpu/memory apps, the WKWebView works again. (747.98 KB, application/zip)
2023-08-24 20:55 PDT, sunus
no flags Details

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Description sunus 2023-08-24 20:55:27 PDT
Created attachment 467427 [details]
When we killed some of the top cpu/memory apps, the WKWebView works again.

Same issue as:
https://discussions.apple.com/thread/254581305

Our WebKit Based App sometime got the same issue. when user opens high memory/cpu usage apps, the newly created WKWebview only shows black page.

Also you can see feedback id:
https://feedbackassistant.apple.com/feedback/13051107

also screenshots in the attachment

something we've found:

When we killed some of the top cpu/memory apps, the WKWebView works again.
Comment 1 sunus 2023-08-28 02:34:11 PDT
and updates?
Comment 2 Simon Fraser (smfr) 2023-08-28 09:50:31 PDT
Your Feedback Assistant report doesn't contain a sysdiagnose, so it's hard to say. Can you create another one and allow it to upload system diagnostics, soon after reproducing the issue? Thanks!
Comment 3 sunus 2023-08-28 20:44:47 PDT
Please tell me the exact steps to get the system diagnostics, thanks!
Comment 4 sunus 2023-08-28 20:45:02 PDT
(In reply to Simon Fraser (smfr) from comment #2)
> Your Feedback Assistant report doesn't contain a sysdiagnose, so it's hard
> to say. Can you create another one and allow it to upload system
> diagnostics, soon after reproducing the issue? Thanks!

Please tell me the exact steps to get the system diagnostics, thanks!
Comment 5 Simon Fraser (smfr) 2023-08-29 11:11:45 PDT
If you file an issue using Feedback Assistant, it should generate one at the time of creating the issue.
Comment 6 John Xu 2023-08-30 01:19:46 PDT
@sunus Hi, How can I open your feedback link? After it opens, the content is all mine. cannot see your feedback. I face the same issue not only on the Safari also on map and other apps, but all of this like rendering crashed.
Comment 7 Radar WebKit Bug Importer 2023-08-31 20:56:14 PDT
<rdar://problem/114804153>
Comment 8 sunus 2023-09-12 00:29:39 PDT
(In reply to Simon Fraser (smfr) from comment #5)
> If you file an issue using Feedback Assistant, it should generate one at the
> time of creating the issue.

OK, i've got a sysdiagnose today.
Comment 9 sunus 2023-09-12 00:32:35 PDT
(In reply to Simon Fraser (smfr) from comment #2)
> Your Feedback Assistant report doesn't contain a sysdiagnose, so it's hard
> to say. Can you create another one and allow it to upload system
> diagnostics, soon after reproducing the issue? Thanks!

i've upload a sysdiagnose in the feedback

https://feedbackassistant.apple.com/feedback/13051107