Bug 220199 - Unable to log into Salesforce Integration on Outlook for Mac with Big Sur
Summary: Unable to log into Salesforce Integration on Outlook for Mac with Big Sur
Status: RESOLVED DUPLICATE of bug 220190
Alias: None
Product: WebKit
Classification: Unclassified
Component: WebKit Misc. (show other bugs)
Version: WebKit Nightly Build
Hardware: Mac (Intel) macOS 11
: P1 Blocker
Assignee: Nobody
URL:
Keywords: InRadar
Depends on:
Blocks:
 
Reported: 2020-12-30 09:46 PST by Byron Mo
Modified: 2021-01-06 10:12 PST (History)
5 users (show)

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Description Byron Mo 2020-12-30 09:46:46 PST 
Customer Impact: 20,000+ users 
Reported cases: 40+
Priority: High, this is a show stopper 

We started to see a number of customer cases after the update to macOS Big Sur (11.1+) on Dec 14th where users are unable to log in to our Salesforce Addin on Outlook for Mac (16.44/16.45). 

With Big Sur, Apple introduced "Intelligent Trackers Protection" which blocks cross-site trackers & cookies. Salesforce would like to request for an exception for the following domains that access third party cookies until Salesforce & Microsoft finds a long term solution (Microsoft currently has a bug filed regarding disabling ITP: https://bugs.webkit.org/show_bug.cgi?id=220190). 

1. mailapp.force.com
2. test-mailapp.force.com
3. salesforce.com
4. force.com
5. visualforce.com
Comment 1 Byron Mo 2020-12-30 09:58:40 PST 
Additional domains

6. documentforce.com
7. app.salesforceiq.com
8. app-frankfurt.salesforceiq.com
Comment 2 Radar WebKit Bug Importer 2021-01-06 09:47:13 PST 
<rdar://problem/72855188>
Comment 3 Kate Cheney 2021-01-06 10:12:03 PST 

*** This bug has been marked as a duplicate of bug 220190 ***