Bug 21518 - Cannot upload file to VMware Support portal
Summary: Cannot upload file to VMware Support portal
Status: UNCONFIRMED
Alias: None
Product: WebKit
Classification: Unclassified
Component: New Bugs (show other bugs)
Version: 528+ (Nightly build)
Hardware: Mac OS X 10.5
: P2 Normal
Assignee: Nobody
URL: http://www.vmware.com/support/sr/sr_h...
Keywords:
Depends on:
Blocks:
 
Reported: 2008-10-10 01:53 PDT by Ceri Davies
Modified: 2008-10-16 22:48 PDT (History)
1 user (show)

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Description Ceri Davies 2008-10-10 01:53:57 PDT 
After raising a SR with VMware, you are given a second screen which allows you to upload a file to the case.  This page does not work at all.
Comment 1 Rich Burroughs 2008-10-16 17:52:46 PDT 
I don't use that Vmware portal, but I have run into a similar issue using the tool JIRA from Atlassian:

http://www.atlassian.com/software/jira/

I try to attach a file but every time it fails, with an error that says I need to select a file to upload.

It works fine in Firefox, and in Safari 3.1.2 (5525.20.1).

JIRA uses PHP/MySQL.
Comment 2 Robert Blaut 2008-10-16 22:48:35 PDT 
See also: bug 21645.