Bug 20455 - WebKit r35844 Crashes while trying to access Urchin statistics at MediaTemple.net
Summary: WebKit r35844 Crashes while trying to access Urchin statistics at MediaTemple...
Status: VERIFIED FIXED
Alias: None
Product: WebKit
Classification: Unclassified
Component: New Bugs (show other bugs)
Version: 528+ (Nightly build)
Hardware: Mac OS X 10.5
: P2 Major
Assignee: Nobody
URL: https://ac.mediatemple.net/login.mt
Keywords:
Depends on:
Blocks:
 
Reported: 2008-08-19 18:29 PDT by Craig W. Cadwallader
Modified: 2008-08-19 20:48 PDT (History)
1 user (show)

See Also:


Attachments
WebKit r35844 crash report - crash while accessing Urchin statistics at mediatemple.net (31.77 KB, text/plain)
2008-08-19 18:35 PDT, Craig W. Cadwallader
no flags Details

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Description Craig W. Cadwallader 2008-08-19 18:29:50 PDT
While trying to access Urchin statistics for client Web sites hosted at mediatemple.net, WebKit crashes. 

This crash is reproducible each time this procedure is followed:
1. Log in to mediatemple.net "Account Center" for client hosting account
2. Click on "Urchin" button in the center, upper-portion of the screen

Mark Rowe and other developers he designated still have mediatemple.net account access (to the "surfrider-southbay.org" Web site hosting account) I provided in regards to WebKit Bug # 19907 to confirm and test for this new bug.
Comment 1 Craig W. Cadwallader 2008-08-19 18:35:09 PDT
Created attachment 22886 [details]
WebKit r35844 crash report - crash while accessing Urchin statistics at mediatemple.net
Comment 2 Mark Rowe (bdash) 2008-08-19 19:24:32 PDT
This crash is inside the code of a plug-in, rather than inside WebKit.  Can you consistently reproduce this crash?  Can you please attach a list of Safari plug-ins that you have installed?  See Help -> Installed Plug-ins for the list.
Comment 3 Craig W. Cadwallader 2008-08-19 20:46:03 PDT
(In reply to comment #2)
> This crash is inside the code of a plug-in, rather than inside WebKit.  Can you
> consistently reproduce this crash?  Can you please attach a list of Safari
> plug-ins that you have installed?  See Help -> Installed Plug-ins for the list.
> 

My apologies, I thought I was keeping things clean, but I have a bunch of Internet Plug-ins installed I wasn't aware of. Following your input, I've isolated the problem to the "Adobe SVG Viewer v3.0 for Macintosh" plug-in titled "NPSVG3Carbon" (I can reproduce the crash every time with that plug-in installed). Don't know when or how I put that in there, but with it removed, the Urchin crash no longer happens. I have the list of remaining plug-ins as requested if you would like, but I assume since I've isolated and have resolved this problem that list probably won't add any more useful information, but please correct me if my assumption is wrong. Thanks.
Comment 4 Mark Rowe (bdash) 2008-08-19 20:48:37 PDT
Thanks for tracking that down!