Bug 20455 – WebKit r35844 Crashes while trying to access Urchin statistics at MediaTemple.net

• Status: VERIFIED
• Resolution: FIXED
• Component: New Bugs

[Craig W. Cadwallader]

While trying to access Urchin statistics for client Web sites hosted at mediatemple.net, WebKit crashes. 

This crash is reproducible each time this procedure is followed:
1. Log in to mediatemple.net "Account Center" for client hosting account
2. Click on "Urchin" button in the center, upper-portion of the screen

Mark Rowe and other developers he designated still have mediatemple.net account access (to the "surfrider-southbay.org" Web site hosting account) I provided in regards to WebKit Bug # 19907 to confirm and test for this new bug.

[Craig W. Cadwallader]

Created attachment 22886 [details]
WebKit r35844 crash report - crash while accessing Urchin statistics at mediatemple.net

[Mark Rowe (bdash)]

This crash is inside the code of a plug-in, rather than inside WebKit.  Can you consistently reproduce this crash?  Can you please attach a list of Safari plug-ins that you have installed?  See Help -> Installed Plug-ins for the list.

[Craig W. Cadwallader]

(In reply to comment #2)
> This crash is inside the code of a plug-in, rather than inside WebKit.  Can you
> consistently reproduce this crash?  Can you please attach a list of Safari
> plug-ins that you have installed?  See Help -> Installed Plug-ins for the list.
> 

My apologies, I thought I was keeping things clean, but I have a bunch of Internet Plug-ins installed I wasn't aware of. Following your input, I've isolated the problem to the "Adobe SVG Viewer v3.0 for Macintosh" plug-in titled "NPSVG3Carbon" (I can reproduce the crash every time with that plug-in installed). Don't know when or how I put that in there, but with it removed, the Urchin crash no longer happens. I have the list of remaining plug-ins as requested if you would like, but I assume since I've isolated and have resolved this problem that list probably won't add any more useful information, but please correct me if my assumption is wrong. Thanks.

[Mark Rowe (bdash)]

Thanks for tracking that down!