Bug 200078 - IndexedDB database dropped
Summary: IndexedDB database dropped
Status: NEW
Alias: None
Product: WebKit
Classification: Unclassified
Component: JavaScriptCore (show other bugs)
Version: Safari 12
Hardware: iPhone / iPad iOS 12
: P2 Critical
Assignee: Nobody
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-07-24 08:33 PDT by bertrand
Modified: 2019-08-09 14:36 PDT (History)
1 user (show)

See Also:


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Description bertrand 2019-07-24 08:33:58 PDT
Erratically (once or twice a week on each device), the full indexeddb of our website is dropped all together on some users iPhones. I think I can tell it with confidence because the console logs show that the open.onupgradeneeded is triggered with event.oldVersion = 0.

Our PWA stores important professional pictures (insurance) that are regularly uploaded (when online) to a server but -at least once- this problem occurred before the app got a chance to get online and 22 pictures have been lost (this caused us a lot of troubles as you can imagine).

Note : This has only been seen on a couple of iOS safari 12 (iPhone 8) devices, never on Mac OS 10. By lack of logs history, we can't tell if the problem occurred under previous iOS releases.

- User Agent  : Mozilla/5.0 (iPhone; CPU iPhone OS 12_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.1 Mobile/15E148 Safari/604.1
- The users never cleaned up manually (from Safari settings).
- The device has tens of available GB as seen in General -> Storage
- Our app uses only few tens of MB (less than 50MB)
- The application may be loaded several times in different tabs


My questions :
- What could cause ios safari 12.3 to drop an entire IDB database (beside explicit website data cleanup by users) ?
- Is there specifications about ios safari quotas / eviction ?
    * According to [1], it's 500MB if free space < 1GB and half the free space if free space < 1Go
    * According to [2], it's 50MB
    * According to [3], it's unlimited
    * According to my own tests performed on an iphone 6 / iOS 12.3.1 using the great "Browser Storage Abuser" testing tool [4], there is no problem to fill 500 Mo. I managed to fill 750Mo : some errors occurred (probably due to bug #197050) but the data seems to have been eventually written correctly. Trying to write 1 GB fails, nothing is written down. No eviction (full database deletion) observed.
- Will this behaviour change with iOS 13 ? [see 3] , if so, could it fix our issue in some ways ?

Thanks

[1] https://trac.webkit.org/changeset/237700/webkit/
[2] https://developers.google.com/web/fundamentals/instant-and-offline/web-storage/offline-for-pwa
[3] https://bugs.webkit.org/show_bug.cgi?id=199614
[4] https://demo.agektmr.com/storage/

My code :
 		const open = window.indexedDB.open("DB_X", 8);
		open.onblocked = function (event) {
			console.error("Database blocked");
		};
		open.onerror = (event) => {
			console.error('Error opening IndexedDB database: ', event.srcElement.error);
		}
		open.onupgradeneeded = (event) => {
			db = event.target.result;
			console.info("Upgrade from version : " + event.oldVersion);
			if (!event.oldVersion) {
				db.createObjectStore(NOM_STORE_DOSSIERS, { keyPath: "id" });
				db.createObjectStore(NOM_STORE_TACHES, { keyPath: "id" });
				let storeBinaires = db.createObjectStore(NOM_STORE_BINAIRES, { keyPath: "id" });
				storeBinaires.createIndex("idDossier", "idDossier", { unique: false });
			}
		};
		open.onsuccess = (event) => {
			console.info("Database opened");
			db = event.target.result;
		}
	}
Comment 1 bertrand 2019-08-09 14:36:03 PDT
4 more pictures lost today and IDB purged 4 times this afternoon on the same iPhone 8 !

Any insight ? We are in a very bad situation with our customer as it seems that their data can be dropped at any time...

Thanks for your help...