Bug 93550

Summary:

Mountain Lion Help Center topics will not open

Product:

WebKit

Reporter:

Ken <zarashep>

Component:

New Bugs

Assignee:

Nobody <webkit-unassigned>

Status:

RESOLVED INVALID

Severity:

Blocker

Priority:

Version:

528+ (Nightly build)

Hardware:

Mac (Intel)

OS:

OS X 10.8

Attachments:

Description	Flags
Shot of the message when Help Center topic is clicked	none

Ken

Reported 2012-08-08 16:39:44 PDT

Created attachment 157332 [details] Shot of the message when Help Center topic is clicked Mac OSX 10.8 Mountain Lion Safari 6.0 Intel iMac (late 2009) Help Center does not function. OSX has been re-downloaded (clean download) The ISP has thoroughly reviewed the internet connection. I browse without problem. 1) Click 'Help' on top menu bar 2) Click Safari Help (or any Mac application Help) 3) A Safari Help index screen opens 4) click on any specific topic and a Warning Window appears (see attachment) 5) From Console: HelpViewer[470]: : event.layerX and event.layerY are broken and deprecated in WebKit. They will be removed from the engine in the near future. (line: 0) i downloaded the nightly build for Aug. 8/12 and the problem persists

Attachments
Shot of the message when Help Center topic is clicked (37.72 KB, image/tiff) 2012-08-08 16:39 PDT, Ken	no flags	Details
View All Add attachment proposed patch, testcase, etc.

Alexey Proskuryakov

Comment 1 2012-08-09 10:42:37 PDT

Please report this bug to Apple via <http://bugreport.apple.com> for Apple to investigate. WebKit is not a likely culprit here.

Ken

Comment 2 2012-08-09 12:25:34 PDT

I am not an Apple Developer, so I cannot use bug report.apple.com I will call Apple Support (I have an open case on this problem). Do you have a suggestion as to where they should look in order to fix this problem?

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