Bug 184885

Summary: Video "looping" during live HLS playback since iOS11
Product: WebKit Reporter: Mike Griffith <bikegriffith>
Component: MediaAssignee: Nobody <webkit-unassigned>
Status: NEW    
Severity: Normal CC: ap, eric.carlson, jer.noble, webkit-bug-importer
Priority: P2 Keywords: InRadar
Version: Safari 11   
Hardware: iPhone / iPad   
OS: iOS 11   

Mike Griffith
Reported 2018-04-23 09:12:17 PDT
During live HLS playback, the video appears to randomly and sporadically rewind and replay one or more segments. Use reports suggest a frequency up to 4 times per hour during live playback. The exact scenario is difficult to reproduce, but it is happening with some regular frequency during live streaming. We've had numerous reports from end-users and have found other reports on forums. It appears to primarily affect iOS11+ devices during live HLS playback, possibly on spotty internet connections. We've heard some users have the issue frequently on Wifi and then switch to LTE and it clears up. The symptom is often described as: * Video Looping * Video Rewinding * Video Skipping Back * Video Replaying Last Few Seconds References: [0] Forum discussion about bug at https://www.giantbomb.com/forums/bug-reporting-33/videos-keep-rewinding-back-last-5-seconds-1814605/ [1] Other user reported at https://discussions.apple.com/thread/8082640 [2] Other user reported at https://discussions.apple.com/thread/8247396 [3] Other user reported at https://discussions.apple.com/thread/8203039
Attachments
Mike Griffith
Comment 1 2018-04-23 09:18:24 PDT
Once the live broadcast ends, the same exact segments are served in an on-demand playlist; in the VOD, the looping behavior does _not_ appear to be exhibited.
Radar WebKit Bug Importer
Comment 2 2018-04-28 19:08:53 PDT
Radar WebKit Bug Importer
Comment 3 2018-04-28 19:08:57 PDT
Note You need to log in before you can comment on or make changes to this bug.