Bug 13492 – Weird behaviour; cursor turns into watch and links don't work.

• Status: RESOLVED
• Resolution: INVALID
• Component: New Bugs

[Roland Corrigal]

Weird behaviour; cursor turns into watch and links don't work.

Go to: http://www.sasktel.com/

Under "Personal", Click on "Mobility"

Then on the left, click on "Phones and Wireless Data Devices" it will take you to the URL in question.

MUST BE DONE AS SHOWN ABOVE... pasting the url in address bar directly fixes it, for some reason.

This is a major website for Saskatchewan, Canada because this is the only Telecom company in the province. Meaning, everyone with a Mac in the Province likely ran into this problem at one time or another with Safari.

Works in Firefox and Camino.

[Alexey Proskuryakov]

Confirmed with r21089.

[Roland Corrigal]

I have new information regarding this bug. It appears the problem only affects what ever is rendered within the window. So, if you scroll down the page other links everything works perfectly. Then, when you got back to the top of the page, where it rendered, the bug is evident. ;-)

[David Kilzer (:ddkilzer)]

The page itself is causing this issue by creating a <div> that covers the visible area at the top of the screen ("width: 100%; height: 100%") with a "cursor: wait;" style, hence the watch cursor and no ability to click anything in the upper part of the page.  The web inspector shows this if you right-click anywhere the watch cursor appears.

This may or may not be related, but loading that pages causes a small pop-up window to be created if pop-up blocking is off.  If pop-up blocking is on, a JavaScript error occurs when the last page in the reproduction sequence loads:

Undefined value
https://commerce.sasktel.com/eSales/14332/scripts/swecommon.js
Line: 1596

Still needs a reduction to determine what's really going on.

[Roland Corrigal]

I think this bug has been fixed on the SaskTel side. Need confirmation though. Then we can close?

[David Kilzer (:ddkilzer)]

This is still an issue for the top items in the list (you can't click on any of the "cellular icons" or the "Add to cart" button if the items appear in the initial viewport when the page loads.  The watch icon still appears in this case as well.

The pop-up window/JavaScript Console error from Comment #3 is gone, however.

[David Kilzer (:ddkilzer)]

Just saw something really weird happen--I submitted a form on this Bugzilla page, but the page load progress bar (in the address field) drew on the SaskTel eStore browser window?!

[David Kilzer (:ddkilzer)]

Testing again.  Please ignore.

[David Kilzer (:ddkilzer)]

(In reply to comment #0)
> Go to: http://www.sasktel.com/
> 
> Under "Personal", Click on "Mobility"
> 
> Then on the left, click on "Phones and Wireless Data Devices" it will take you
> to the URL in question.

Now click on "Phones".

> MUST BE DONE AS SHOWN ABOVE... pasting the url in address bar directly fixes
> it, for some reason.

You may also need to clear all .sasktel.com cookies to reproduce this.  Following the above steps with certain cookies already enabled may cause the bug NOT to reproduce.

[Elliott Sprehn]

The linked websites have changed quite a lot in the past 5 years and there's no way to reproduce this, but it seems like it was just an evangelism bug anyway.