2005-09-28 02:47:56 Masayuki Shibatani: * SUMMARY I encountered it two times, Help Viewer crashed on clicking link when I was browsing Kotoeri help. * STEPS TO REPRODUCE 1. Install Tiger and update SUTiDenver 8F32. 2. Enable Kotoeri input method in International Preferences of System Preference. 3. Select Romaji input source from input menu to activate Kotoeri. 4. Select Kotoeri Help from input menu. 5. Click any links in Help viewer. * RESULTS Actual: Sometime the crash occurs on first click (I didn't see the crash after second click but it just in two times experience.) * REGRESSION I didn't see the crash on Denver 8F2x or older Denver builds. However I cannot say actual version since the crash occurs on sometime. 2005-09-30 11:22:16 Adele Peterson: ********** Host Name: shibatani-masayuki-no-power-mac-g5 Date/Time: 2005-09-28 14:31:06.984 +0900 OS Version: 10.4.3 (Build 8F32) Report Version: 3 Command: Help Viewer Path: /System/Library/CoreServices/Help Viewer.app/Contents/MacOS/Help Viewer Parent: WindowServer [120] Version: 3.0.0 (144.1) Build Version: 133 Project Name: HelpViewer Source Version: 1440400 PID: 366 Thread: 0 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0x308a30d8 Thread 0 Crashed: 0 <<00000000>> 0x308a30d8 0 + 814362840 1 com.apple.WebCore 0x95c5dc58 KHTMLView::viewportMouseReleaseEvent(QMouseEvent*) + 824 2 com.apple.WebCore 0x95c5d874 KWQKHTMLPart::mouseUp(NSEvent*) + 288 3 com.apple.WebKit 0x9598636c -[WebHTMLView mouseUp:] + 88 4 com.apple.AppKit 0x936d96b0 -[NSWindow sendEvent:] + 4728 5 com.apple.AppKit 0x936826d4 -[NSApplication sendEvent:] + 4172 6 com.apple.helpviewer 0x00003b8c 0x1000 + 11148 7 com.apple.AppKit 0x93679b10 -[NSApplication run] + 508 8 com.apple.AppKit 0x9376a5f8 NSApplicationMain + 452 9 com.apple.helpviewer 0x00002a84 0x1000 + 6788 10 com.apple.helpviewer 0x000021a8 0x1000 + 4520 11 com.apple.helpviewer 0x00002048 0x1000 + 4168 Thread 1: 0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8 1 libSystem.B.dylib 0x9000b15c mach_msg + 60 2 com.apple.CoreFoundation 0x9075d108 __CFRunLoopRun + 832 3 com.apple.CoreFoundation 0x9075ca0c CFRunLoopRunSpecific + 268 4 com.apple.Foundation 0x92900dbc +[NSURLCache _diskCacheSyncLoop:] + 152 5 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 6 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 2: 0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8 1 libSystem.B.dylib 0x9000b15c mach_msg + 60 2 com.apple.CoreFoundation 0x9075d108 __CFRunLoopRun + 832 3 com.apple.CoreFoundation 0x9075ca0c CFRunLoopRunSpecific + 268 4 com.apple.Foundation 0x928ffc7c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264 5 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 6 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 3: 0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8 1 libSystem.B.dylib 0x9000b15c mach_msg + 60 2 com.apple.CoreFoundation 0x9075d108 __CFRunLoopRun + 832 3 com.apple.CoreFoundation 0x9075ca0c CFRunLoopRunSpecific + 268 4 com.apple.Foundation 0x928e7744 -[NSRunLoop runMode:beforeDate:] + 172 5 com.apple.Foundation 0x928e767c -[NSRunLoop run] + 76 6 com.apple.WebKit 0x95966b90 +[WebFileDatabase _syncLoop:] + 176 7 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 8 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 4: 0 libSystem.B.dylib 0x9002b8a8 semaphore_wait_signal_trap + 8 1 libSystem.B.dylib 0x9003001c pthread_cond_wait + 488 2 com.apple.Foundation 0x928df920 -[NSConditionLock lockWhenCondition:] + 68 3 com.apple.AppKit 0x9371a4bc -[NSUIHeartBeat _heartBeatThread:] + 324 4 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 5 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 5: 0 libSystem.B.dylib 0x9001f20c select + 12 1 com.apple.CoreFoundation 0x9076f99c __CFSocketManager + 472 2 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 0 crashed with PPC Thread State 64: srr0: 0x00000000308a30d8 srr1: 0x100000000000f030 vrsave: 0x0000000000000000 cr: 0x44002442 xer: 0x0000000020000000 lr: 0x0000000095c394fc ctr: 0x00000000308a30d8 r0: 0x0000000000000000 r1: 0x00000000bfffe910 r2: 0x0000000004ae7410 r3: 0x0000000004ae75b8 r4: 0x0000000000000070 r5: 0x0000000000000000 r6: 0x0000000095dc1e7c r7: 0x00000000a5c25a2c r8: 0x0000000000000010 r9: 0x00000000a5c25a60 r10: 0x0000000004ad2c78 r11: 0x0000000004ad2c08 r12: 0x00000000308a30d8 r13: 0x0000000000000001 r14: 0x0000000000000001 r15: 0x0000000000000001 r16: 0x0000000000000004 r17: 0x0000000000000000 r18: 0x00000000000000fe r19: 0x00000000000001aa r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000 r24: 0x0000000000000000 r25: 0x000000000037b040 r26: 0x0000000000000000 r27: 0x0000000004ae75b8 r28: 0x0000000000000001 r29: 0x0000000000000001 r30: 0x0000000004ad2c10 r31: 0x0000000095c5d934 Binary Images Description: 0x1000 - 0xafff com.apple.helpviewer 3.0.0 (144.1) /System/Library/CoreServices/Help Viewer.app/Contents/MacOS/Help Viewer 0x17b5000 - 0x17b8fff com.apple.CharacterPaletteIM 1.0.2 /System/Library/Components/CharacterPalette.component/Contents/MacOS/CharacterPalette 0x50d3000 - 0x5142fff com.apple.Kotoeri 4.0.2 /System/Library/Components/Kotoeri.component/Contents/MacOS/Kotoeri 0x51ca000 - 0x51ccfff com.apple.textencoding.japanese 2.0 /System/Library/TextEncodings/Japanese Encodings.bundle/Contents/MacOS/Japanese Encodings 0x51e3000 - 0x51e5fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings 0x5577000 - 0x5588fff com.apple.Tokenizer_ja 1.0.1 /System/Library/CoreServices/Tokenizers/ja.tokenizer/Contents/MacOS/ja 0x8fe00000 - 0x8fe54fff dyld 44.2 /usr/lib/dyld 0x90000000 - 0x901b3fff libSystem.B.dylib /usr/lib/libSystem.B.dylib 0x9020b000 - 0x9020ffff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib 0x90211000 - 0x90264fff com.apple.CoreText 1.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText 0x90291000 - 0x90342fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS 0x90371000 - 0x906aefff com.apple.CoreGraphics 1.256.22 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x9073a000 - 0x90813fff com.apple.CoreFoundation 6.4.4 (368.18) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x9085c000 - 0x9085cfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices 0x9085e000 - 0x90960fff libicucore.A.dylib /usr/lib/libicucore.A.dylib 0x909ba000 - 0x90a3efff libobjc.A.dylib /usr/lib/libobjc.A.dylib 0x90a68000 - 0x90ad6fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x90aed000 - 0x90afffff libauto.dylib /usr/lib/libauto.dylib 0x90b06000 - 0x90dddfff com.apple.CoreServices.CarbonCore 10.4.3 (659) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore 0x90e43000 - 0x90ec3fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices 0x90f0d000 - 0x90f4efff com.apple.CFNetwork 10.4.3 (129.2) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x90f63000 - 0x90f7bfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore 0x90f8b000 - 0x9100cfff com.apple.SearchKit 1.0.4 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit 0x91052000 - 0x9107bfff com.apple.Metadata 10.4.3 (121.20) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata 0x9108c000 - 0x9109afff libz.1.dylib /usr/lib/libz.1.dylib 0x9109d000 - 0x9125ffff com.apple.security 4.2 (24844) /System/Library/Frameworks/Security.framework/Versions/A/Security 0x91362000 - 0x9136bfff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x91372000 - 0x91399fff com.apple.SystemConfiguration 1.8.1 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration 0x913ac000 - 0x913b4fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib 0x913b9000 - 0x913d9fff libmx.A.dylib /usr/lib/libmx.A.dylib 0x913df000 - 0x913e7fff libbsm.dylib /usr/lib/libbsm.dylib 0x913eb000 - 0x91469fff com.apple.audio.CoreAudio 3.0.1 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x914a7000 - 0x914a7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x914a9000 - 0x914e1fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x914fc000 - 0x915c9fff com.apple.ColorSync 4.4.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync 0x9161e000 - 0x916b1fff com.apple.print.framework.PrintCore 4.3 (172.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore 0x916f8000 - 0x917b5fff com.apple.QD 3.8.17 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD 0x917f3000 - 0x91851fff com.apple.HIServices 1.5.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices 0x9187f000 - 0x918a3fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis 0x918b7000 - 0x918dcfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent 0x918ef000 - 0x91931fff com.apple.LaunchServices 10.4.5 (166) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x9194d000 - 0x91961fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x9196f000 - 0x919a7fff com.apple.ImageIO.framework 1.0.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO 0x919bc000 - 0x91a82fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib 0x91acf000 - 0x91ae4fff libcups.2.dylib /usr/lib/libcups.2.dylib 0x91ae9000 - 0x91b05fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x91b0a000 - 0x91b79fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x91b90000 - 0x91b94fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib 0x91b96000 - 0x91bc5fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib 0x91bc9000 - 0x91c0cfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib 0x91c13000 - 0x91c2cfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib 0x91c31000 - 0x91c34fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 0x91c36000 - 0x91c36fff com.apple.Accelerate 1.1.1 (Accelerate 1.1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x91c38000 - 0x91d22fff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage 0x91d2a000 - 0x91d49fff com.apple.Accelerate.vecLib 3.1.1 (vecLib 3.1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x91db5000 - 0x91e1afff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib 0x91e24000 - 0x91eb6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 0x91ed0000 - 0x92460fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 0x924a8000 - 0x927b8fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x927e5000 - 0x92871fff com.apple.DesktopServices 1.3.1 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv 0x928b3000 - 0x92addfff com.apple.Foundation 6.4.2 (567.17) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x92bfb000 - 0x92cd9fff libxml2.2.dylib /usr/lib/libxml2.2.dylib 0x92cf9000 - 0x92de7fff libiconv.2.dylib /usr/lib/libiconv.2.dylib 0x92df9000 - 0x92e17fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib 0x92e22000 - 0x92e7cfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib 0x92e9a000 - 0x92e9afff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x92e9c000 - 0x92eb0fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture 0x92ec8000 - 0x92ed8fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition 0x92ee4000 - 0x92ef9fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI 0x92f0b000 - 0x92f92fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink 0x92fa6000 - 0x92fb1fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help 0x92fbb000 - 0x92fe8fff com.apple.openscripting 1.2.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting 0x93002000 - 0x93012fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print 0x9301e000 - 0x93084fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering 0x930b5000 - 0x93107fff com.apple.NavigationServices 3.4.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices 0x93133000 - 0x93150fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound 0x93162000 - 0x9316ffff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels 0x93178000 - 0x9348afff com.apple.HIToolbox 1.4.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x935d6000 - 0x935e2fff com.apple.opengl 1.4.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x93673000 - 0x93673fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 0x93675000 - 0x93ca8fff com.apple.AppKit 6.4.3 (824.22) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x94034000 - 0x940a3fff com.apple.CoreData 50 (53) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x940dc000 - 0x941a6fff com.apple.audio.toolbox.AudioToolbox 1.4.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x941fa000 - 0x941fafff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x941fc000 - 0x94371fff com.apple.QuartzCore 1.4.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x943bb000 - 0x943f8fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib 0x94400000 - 0x94450fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib 0x945f2000 - 0x94601fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib 0x94609000 - 0x94615fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib 0x9465a000 - 0x94672fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib 0x95964000 - 0x959f0fff com.apple.WebKit 416.8 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit 0x95a4b000 - 0x95b3ffff com.apple.JavaScriptCore 416.9 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore 0x95b90000 - 0x95e94fff com.apple.WebCore 416.8 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore 0x96019000 - 0x96042fff libxslt.1.dylib /usr/lib/libxslt.1.dylib 0x967fa000 - 0x96839fff libtidy.A.dylib /usr/lib/libtidy.A.dylib 0x968b8000 - 0x968cefff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib 0x96a08000 - 0x96a0cfff com.apple.LanguageAnalysisCore 1.0.2 /System/Library/PrivateFrameworks/LanguageAnalysisCore.framework/Versions/A/LanguageAnalysisCore 0x98427000 - 0x98433fff com.apple.CommonCandidateWindow 1.0.0 /System/Library/PrivateFrameworks/CommonCandidateWindow.framework/Versions/A/CommonCandidateWindow 0x9abdb000 - 0x9ad1ffff com.apple.helpui 144.4 /System/Library/PrivateFrameworks/HelpUI.framework/Versions/A/HelpUI ********** Host Name: shibatani-masayuki-no-power-mac-g5 Date/Time: 2005-09-28 17:51:09.947 +0900 OS Version: 10.4.3 (Build 8F32) Report Version: 3 Command: Help Viewer Path: /System/Library/CoreServices/Help Viewer.app/Contents/MacOS/Help Viewer Parent: WindowServer [68] Version: 3.0.0 (144.1) Build Version: 133 Project Name: HelpViewer Source Version: 1440400 PID: 236 Thread: 0 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0x308a30d8 Thread 0 Crashed: 0 <<00000000>> 0x308a30d8 0 + 814362840 1 com.apple.WebCore 0x95d04cc0 KHTMLView::viewportMouseDoubleClickEvent(QMouseEvent*) + 840 2 com.apple.WebCore 0x95c5d83c KWQKHTMLPart::mouseUp(NSEvent*) + 232 3 com.apple.WebKit 0x9598636c -[WebHTMLView mouseUp:] + 88 4 com.apple.AppKit 0x936d96b0 -[NSWindow sendEvent:] + 4728 5 com.apple.AppKit 0x936826d4 -[NSApplication sendEvent:] + 4172 6 com.apple.helpviewer 0x00003b8c 0x1000 + 11148 7 com.apple.AppKit 0x93679b10 -[NSApplication run] + 508 8 com.apple.AppKit 0x9376a5f8 NSApplicationMain + 452 9 com.apple.helpviewer 0x00002a84 0x1000 + 6788 10 com.apple.helpviewer 0x000021a8 0x1000 + 4520 11 com.apple.helpviewer 0x00002048 0x1000 + 4168 Thread 1: 0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8 1 libSystem.B.dylib 0x9000b15c mach_msg + 60 2 com.apple.CoreFoundation 0x9075d108 __CFRunLoopRun + 832 3 com.apple.CoreFoundation 0x9075ca0c CFRunLoopRunSpecific + 268 4 com.apple.Foundation 0x92900dbc +[NSURLCache _diskCacheSyncLoop:] + 152 5 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 6 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 2: 0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8 1 libSystem.B.dylib 0x9000b15c mach_msg + 60 2 com.apple.CoreFoundation 0x9075d108 __CFRunLoopRun + 832 3 com.apple.CoreFoundation 0x9075ca0c CFRunLoopRunSpecific + 268 4 com.apple.Foundation 0x928ffc7c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264 5 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 6 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 3: 0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8 1 libSystem.B.dylib 0x9000b15c mach_msg + 60 2 com.apple.CoreFoundation 0x9075d108 __CFRunLoopRun + 832 3 com.apple.CoreFoundation 0x9075ca0c CFRunLoopRunSpecific + 268 4 com.apple.Foundation 0x928e7744 -[NSRunLoop runMode:beforeDate:] + 172 5 com.apple.Foundation 0x928e767c -[NSRunLoop run] + 76 6 com.apple.WebKit 0x95966b90 +[WebFileDatabase _syncLoop:] + 176 7 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 8 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 4: 0 libSystem.B.dylib 0x9002b8a8 semaphore_wait_signal_trap + 8 1 libSystem.B.dylib 0x9003001c pthread_cond_wait + 488 2 com.apple.Foundation 0x928df920 -[NSConditionLock lockWhenCondition:] + 68 3 com.apple.AppKit 0x9371a4bc -[NSUIHeartBeat _heartBeatThread:] + 324 4 com.apple.Foundation 0x928d87b4 forkThreadForFunction + 108 5 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 5: 0 libSystem.B.dylib 0x9001f20c select + 12 1 com.apple.CoreFoundation 0x9076f99c __CFSocketManager + 472 2 libSystem.B.dylib 0x9002b200 _pthread_body + 96 Thread 0 crashed with PPC Thread State 64: srr0: 0x00000000308a30d8 srr1: 0x100000000000f030 vrsave: 0x0000000000000000 cr: 0x24002442 xer: 0x0000000020000000 lr: 0x0000000095c394fc ctr: 0x00000000308a30d8 r0: 0x0000000000000000 r1: 0x00000000bfffe8c0 r2: 0x0000000004ae7410 r3: 0x0000000004ae75b8 r4: 0x00000000000000c0 r5: 0x0000000000000000 r6: 0x0000000095dc1e7c r7: 0x00000000a5c25a2c r8: 0x0000000000000050 r9: 0x00000000a5c25a60 r10: 0x0000000004af25b8 r11: 0x0000000004af2548 r12: 0x00000000308a30d8 r13: 0x0000000000000001 r14: 0x0000000000000001 r15: 0x0000000000000002 r16: 0x0000000000000004 r17: 0x0000000000000000 r18: 0x0000000000000106 r19: 0x00000000000001a7 r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000 r24: 0x0000000000000000 r25: 0x000000000501a110 r26: 0x0000000000000000 r27: 0x0000000004ae75b8 r28: 0x0000000000000001 r29: 0x0000000000000001 r30: 0x0000000004af2550 r31: 0x0000000095d0498c Binary Images Description: 0x1000 - 0xafff com.apple.helpviewer 3.0.0 (144.1) /System/Library/CoreServices/Help Viewer.app/Contents/MacOS/Help Viewer 0x4ff8000 - 0x4ffafff com.apple.textencoding.japanese 2.0 /System/Library/TextEncodings/Japanese Encodings.bundle/Contents/MacOS/Japanese Encodings 0x51da000 - 0x51dcfff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings 0x5203000 - 0x5272fff com.apple.Kotoeri 4.0.2 /System/Library/Components/Kotoeri.component/Contents/MacOS/Kotoeri 0x5581000 - 0x5592fff com.apple.Tokenizer_ja 1.0.1 /System/Library/CoreServices/Tokenizers/ja.tokenizer/Contents/MacOS/ja 0x8fe00000 - 0x8fe54fff dyld 44.2 /usr/lib/dyld 0x90000000 - 0x901b3fff libSystem.B.dylib /usr/lib/libSystem.B.dylib 0x9020b000 - 0x9020ffff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib 0x90211000 - 0x90264fff com.apple.CoreText 1.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText 0x90291000 - 0x90342fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS 0x90371000 - 0x906aefff com.apple.CoreGraphics 1.256.22 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x9073a000 - 0x90813fff com.apple.CoreFoundation 6.4.4 (368.18) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x9085c000 - 0x9085cfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices 0x9085e000 - 0x90960fff libicucore.A.dylib /usr/lib/libicucore.A.dylib 0x909ba000 - 0x90a3efff libobjc.A.dylib /usr/lib/libobjc.A.dylib 0x90a68000 - 0x90ad6fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x90aed000 - 0x90afffff libauto.dylib /usr/lib/libauto.dylib 0x90b06000 - 0x90dddfff com.apple.CoreServices.CarbonCore 10.4.3 (659) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore 0x90e43000 - 0x90ec3fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices 0x90f0d000 - 0x90f4efff com.apple.CFNetwork 10.4.3 (129.2) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x90f63000 - 0x90f7bfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore 0x90f8b000 - 0x9100cfff com.apple.SearchKit 1.0.4 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit 0x91052000 - 0x9107bfff com.apple.Metadata 10.4.3 (121.20) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata 0x9108c000 - 0x9109afff libz.1.dylib /usr/lib/libz.1.dylib 0x9109d000 - 0x9125ffff com.apple.security 4.2 (24844) /System/Library/Frameworks/Security.framework/Versions/A/Security 0x91362000 - 0x9136bfff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x91372000 - 0x91399fff com.apple.SystemConfiguration 1.8.1 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration 0x913ac000 - 0x913b4fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib 0x913b9000 - 0x913d9fff libmx.A.dylib /usr/lib/libmx.A.dylib 0x913df000 - 0x913e7fff libbsm.dylib /usr/lib/libbsm.dylib 0x913eb000 - 0x91469fff com.apple.audio.CoreAudio 3.0.1 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x914a7000 - 0x914a7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x914a9000 - 0x914e1fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x914fc000 - 0x915c9fff com.apple.ColorSync 4.4.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync 0x9161e000 - 0x916b1fff com.apple.print.framework.PrintCore 4.3 (172.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore 0x916f8000 - 0x917b5fff com.apple.QD 3.8.17 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD 0x917f3000 - 0x91851fff com.apple.HIServices 1.5.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices 0x9187f000 - 0x918a3fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis 0x918b7000 - 0x918dcfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent 0x918ef000 - 0x91931fff com.apple.LaunchServices 10.4.5 (166) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x9194d000 - 0x91961fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x9196f000 - 0x919a7fff com.apple.ImageIO.framework 1.0.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO 0x919bc000 - 0x91a82fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib 0x91acf000 - 0x91ae4fff libcups.2.dylib /usr/lib/libcups.2.dylib 0x91ae9000 - 0x91b05fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x91b0a000 - 0x91b79fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x91b90000 - 0x91b94fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib 0x91b96000 - 0x91bc5fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib 0x91bc9000 - 0x91c0cfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib 0x91c13000 - 0x91c2cfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib 0x91c31000 - 0x91c34fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 0x91c36000 - 0x91c36fff com.apple.Accelerate 1.1.1 (Accelerate 1.1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x91c38000 - 0x91d22fff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage 0x91d2a000 - 0x91d49fff com.apple.Accelerate.vecLib 3.1.1 (vecLib 3.1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x91db5000 - 0x91e1afff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib 0x91e24000 - 0x91eb6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 0x91ed0000 - 0x92460fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 0x924a8000 - 0x927b8fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x927e5000 - 0x92871fff com.apple.DesktopServices 1.3.1 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv 0x928b3000 - 0x92addfff com.apple.Foundation 6.4.2 (567.17) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x92bfb000 - 0x92cd9fff libxml2.2.dylib /usr/lib/libxml2.2.dylib 0x92cf9000 - 0x92de7fff libiconv.2.dylib /usr/lib/libiconv.2.dylib 0x92df9000 - 0x92e17fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib 0x92e22000 - 0x92e7cfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib 0x92e9a000 - 0x92e9afff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x92e9c000 - 0x92eb0fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture 0x92ec8000 - 0x92ed8fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition 0x92ee4000 - 0x92ef9fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI 0x92f0b000 - 0x92f92fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink 0x92fa6000 - 0x92fb1fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help 0x92fbb000 - 0x92fe8fff com.apple.openscripting 1.2.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting 0x93002000 - 0x93012fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print 0x9301e000 - 0x93084fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering 0x930b5000 - 0x93107fff com.apple.NavigationServices 3.4.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices 0x93133000 - 0x93150fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound 0x93162000 - 0x9316ffff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels 0x93178000 - 0x9348afff com.apple.HIToolbox 1.4.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x935d6000 - 0x935e2fff com.apple.opengl 1.4.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x93673000 - 0x93673fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 0x93675000 - 0x93ca8fff com.apple.AppKit 6.4.3 (824.22) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x94034000 - 0x940a3fff com.apple.CoreData 50 (53) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x940dc000 - 0x941a6fff com.apple.audio.toolbox.AudioToolbox 1.4.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x941fa000 - 0x941fafff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x941fc000 - 0x94371fff com.apple.QuartzCore 1.4.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x943bb000 - 0x943f8fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib 0x94400000 - 0x94450fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib 0x945f2000 - 0x94601fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib 0x94609000 - 0x94615fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib 0x9465a000 - 0x94672fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib 0x95964000 - 0x959f0fff com.apple.WebKit 416.8 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit 0x95a4b000 - 0x95b3ffff com.apple.JavaScriptCore 416.9 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore 0x95b90000 - 0x95e94fff com.apple.WebCore 416.8 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore 0x96019000 - 0x96042fff libxslt.1.dylib /usr/lib/libxslt.1.dylib 0x967fa000 - 0x96839fff libtidy.A.dylib /usr/lib/libtidy.A.dylib 0x968b8000 - 0x968cefff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib 0x96a08000 - 0x96a0cfff com.apple.LanguageAnalysisCore 1.0.2 /System/Library/PrivateFrameworks/LanguageAnalysisCore.framework/Versions/A/LanguageAnalysisCore 0x98427000 - 0x98433fff com.apple.CommonCandidateWindow 1.0.0 /System/Library/PrivateFrameworks/CommonCandidateWindow.framework/Versions/A/CommonCandidateWindow 0x9abdb000 - 0x9ad1ffff com.apple.helpui 144.4 /System/Library/PrivateFrameworks/HelpUI.framework/Versions/A/HelpUI 2005-09-30 11:25:45 Beth Dakin: Neither Chris nor I has been able to reproduce this. Since it is so hard to reproduce it is possible that it is not a Denver regression, but Adele suggested that I pass it on to you Vicki because it looks vaguely like a Denver regression crasher that you already fixed. I am putting it in Leopard for now, but that should change if you do think this is a regression too, Vicki. 2005-10-26 15:30:58 John Sullivan: Mass modify: adding "Safari Valentine Party" keyword to all Safari p1 bugs in Analyze that don't have Safari Halloween Party keyword and are not in evangelism milestone. 2005-10-27 10:56:00 Vicki Murley: I don't think this should be P1, since neither Beth nor Chris have been able to reproduce this. Even the Originator claims they can only reproduce the bug some of the time. Downgrading to P3 and removing the Valentine keyword. 2005-11-30 14:07:51 Ronald Brannan: Vicki: We might have a reproducible case. Nick is looking at an iPhoto bug that he thinks is related to this one and will annotate. But here's what I'm doing: 1. Open Mac Help…I've also seen this with iChat Help and new iApps help. 2. Search for something, e.g. "internet" --You'll get search results as expected. 3. Click the back button. 4. Click any link on the page. -- Poof The caveat is that it does not happen if I clear the help cache (we have a tool for that) before opening the Help Viewer. However, if I close the Help Viewer and then open it and try again, the Help Viewer crashes. Hope this helps. 2005-11-30 14:25:53 Nick Kocharhook: Clearing the cache is deleting ~/Library/Caches/com.apple.helpui/, which contains the numbered directories NSURLCache uses. Also note, Ron was seeing this on 8F46. 2005-11-30 14:27:30 Adele Peterson: moving to P1 since Nick is able to reproduce reliably. 2005-12-01 10:36:50 Amy Rapport: Too late for Glendale but perhaps a later update. 2005-12-08 11:43:47 Fatima Valipour-Goudarzi: Safari BRB Reviewed 2006-01-12 10:34:57 Nick Kocharhook: Vicki, can I get your opinion on whether 4406391 is a duplicate of this bug? 2006-01-17 13:27:45 Vicki Murley: Yes, I sure do think 4406391 is a duplicate. 2006-03-27 04:09:57 Maciej Stachowiak: In a debug build, I get this instead: Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0xbbadbeef Thread 0 Crashed: 0 com.apple.WebCore 0x017a97e2 ReportBlockedObjCException(NSException*) + 76 (BlockExceptions.mm:35) 1 com.apple.WebCore 0x01856a80 WebCore::FrameMac::urlSelected(WebCore::ResourceRequest const&) + 172 (FrameMac.mm:518) 2 com.apple.WebCore 0x018472e6 WebCore::Frame::urlSelected(WebCore::ResourceRequest const&, WebCore::String const&) + 686 (Frame.cpp:1329) 3 com.apple.WebCore 0x0184407e WebCore::Frame::urlSelected(DeprecatedString const&, WebCore::String const&) + 96 (Frame.cpp:1300) 4 com.apple.WebCore 0x0176ffe2 WebCore::HTMLAnchorElement::defaultEventHandler(WebCore::Event*) + 1432 (html_inlineimpl.cpp:172) 5 com.apple.WebCore 0x019b72ac WebCore::EventTargetNode::dispatchGenericEvent(KXMLCore::PassRefPtr<WebCore::Event>, int&, bool) + 1458 (EventTargetNode.cpp:238) 6 com.apple.WebCore 0x019b7bbc WebCore::EventTargetNode::dispatchEvent(KXMLCore::PassRefPtr<WebCore::Event>, int&, bool) + 290 (EventTargetNode.cpp:274) 7 com.apple.WebCore 0x019b836a WebCore::EventTargetNode::dispatchMouseEvent(WebCore::AtomicString const&, int, int, int, int, int, int, bool, bool, bool, bool, bool, WebCore::Node*) + 488 (EventTargetNode.cpp:397) 2006-03-27 23:14:29 Maciej Stachowiak: Help Viewer is crashing for me with exception-related backtraces even when using the system version of WebKit. This is on Intel Mac OS X 10.4.5. I don't think the exceptions they throw are related to WebKit. 2006-03-31 09:24:47 John Sullivan: KHTMLView::viewportMouseReleaseEvent no longer exists in tip of tree. I believe its replacement is FrameView::handleMouseReleaseEvent. This sounds like one of those bugs where an object is being destroyed as a side effect of the mouse event before some post-release code tries to act on the object. 2006-04-17 17:17:55 Timothy Hatcher: Adding Safari Update Candidate keyword, requested by Apple Care and DTS. 2006-05-01 22:59:23 Ronald Brannan: Tiger updated also requested by APD for Help Viewer. According to our iLife project lead, the iLife development team considered holding the release of iLife 06 because of the effect this problem has in Help Viewer. 2006-06-13 10:46:03 Alice Liu: Safari WWDC BRB Reviewed 2006-07-06 20:07:09 Alice Liu: almost all the dups are unreproducible, except for this gem, 4322622. The steps reproduced for me in 10.4.7. 2006-07-06 20:40:50 Alice Liu: using the following steps (derived from the ones in 4322622) I was able to reproduce the crash in viewportMouseReleaseEvent on a tiger (10.4.7) system. Using TOT Debug, I hit an assertion failure, but not a crash. Using TOT Release, the crash is gone but the page is blank after hitting the back button. This bug is no longer a crash but still a serious bug. 1. open /System/Library/CoreServices/Help\ Viewer.app 2. choose iChat help under the Library menu 3. search for "video" 4. wait for results, hit the back button results: 10.4.7: crash TOT Debug: assertion failure in _topHTMLView TOT Release: no crash, but blank page Codes: KERN_INVALID_ADDRESS (0x0001) at 0xbbadbeef Thread 0 Crashed: 0 com.apple.WebKit 0x00264574 -[WebHTMLView(WebPrivate) _topHTMLView] + 312 (WebHTMLView.m:889) 1 com.apple.WebKit 0x002645d4 -[WebHTMLView(WebPrivate) _isTopHTMLView] + 64 (WebHTMLView.m:895) 2 com.apple.WebKit 0x0026d988 -[WebHTMLView addMouseMovedObserver] + 84 (WebHTMLView.m:2274) 3 com.apple.WebKit 0x0026e5a4 -[WebHTMLView viewDidMoveToWindow] + 328 (WebHTMLView.m:2413) 4 com.apple.AppKit 0x93704c74 -[NSView _setWindow:] + 876 2006-07-12 22:11:53 Darin Adler: I tried, but could not reproduce. 2006-10-03 08:59:59 Alice Liu: On 9A270, I still get same results as my comment 2 comments above. 2006-12-18 21:21:50 Beth Dakin: I can repro with the steps Alice describes above. We are hitting this assertion: WebHTMLView *view = (WebHTMLView *)[[[[_private->dataSource _webView] mainFrame] frameView] documentView]; ASSERT(view); [_private->dataSource _webView] is nil. 2006-12-19 21:33:59 Beth Dakin: I have debugged this a bit more. The first thing to be null is the WebFrameLoader's m_frame. It is null-checked; we ask for it at the very beginning of WebDataSource's webFrame function with: FrameLoader* frameLoader = _private->loader->frameLoader(); because the DataSource's _webView function asks for the WebView of its WebFrame, which is nil because the FrameLoader is null. The FrameLoader is set to 0 (via ::detachFromFrame) through a long chain of loader-related calls. <rdar://problem/4277074>
As described above, the crash happens when you search for something, and then go back from a search page to the previous page. The search page is not a WebView; I believe it is an NSTableView. All of the other pages are WebViews which is why this assertion/display problem only happens when going back from the search view. So when the search page comes up, we do not actually navigate away from the previous page. It gets swizzled away with viewWillMoveToWindow:nil. When the "back" key is pressed, HelpViewer calls into WebKit with goToBackForwardItem:item. Which is kind of funny to begin with since this is not a normal back-forth navigation. Initially I was suspicious of this call through back-forward, and I tested what would happen if we did nothing in goToBackForwardItem:item and unconditionally returned "NO." (Our API indicates that we return NO if the item is not in the back-forward list, but in reality, we have always unconditionally returned "YES.") Help Viewer actually did the right thing in that case, which confirmed my suspicion that it seems the problem is that we are not correctly putting the view back into the window. I pulled the branch to look at how things happen differently there, and so far, any differences are very non-obvious. A lot of the code has been pushed into WebCore, but the same basic things are happening. In both cases we end up calling setDocumentView with a cachedView from the page cache, but it works on the branch and not on TOT. I am currently looking into what has changed with the cachedView and with the process of setting the document view.
Committed a fix with r20173.