| Summary: | [macOS 11.* M1+Safari 14.*] WebRTC client (WebEx App Client) crash always if receive 3 or more videos | ||||||||||||
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| Product: | WebKit | Reporter: | Cindy Zhang <jiaqzhan> | ||||||||||
| Component: | WebRTC | Assignee: | Nobody <webkit-unassigned> | ||||||||||
| Status: | RESOLVED CONFIGURATION CHANGED | ||||||||||||
| Severity: | Critical | CC: | ap, youennf | ||||||||||
| Priority: | P2 | Keywords: | InRadar | ||||||||||
| Version: | Safari 14 | ||||||||||||
| Hardware: | Mac (Apple Silicon) | ||||||||||||
| OS: | macOS 11 | ||||||||||||
| Attachments: |
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Clean Safari's history or restart MAC, all cannot resolve this issue Safari 14 is obsolete, can you please confirm if this affects Safari 15.1 or newer? I don't quite understand the steps to reproduce, so it would help if you added detailed step by step repro. Also, could you please attach the crash log (should be visible in Console.app)? Created attachment 446662 [details]
JoinMeetingSteps
Thanks Alexey for your checking. No special steps to duplicate.Only need MAC M1 Safari 14 client join one meeting which have 3 users with video, then wait for some minutes, MAC M1 Safari client will crash.
Created attachment 446663 [details]
MeetingCrashUI
Created attachment 446664 [details]
Crash log
rdar://72146487 Thank you for the additional details. According to our data, this crash doesn't happen with Safari 15. I think it is worth investigating if we are not seeing the same crash in gpu process. Thanks for your checking, now I upgrade Safari to Safari 15.1, this issue does not happen. |
Created attachment 446468 [details] MAC M1 Safari 14 client crash WebEx App meeting client launch in MAC M1 Safari 14 browser, if receive 3 or more video, after a while, always happen crash (meeting is started). This issue happen in multiple MAC M1 client Mac OS 11.5 or 11.6 Safari 14.0 or 14.1 By the way, in Mac OS Intel device, there is no this issue.